How to Contact Probiotic Diet Support

What the Support Team Can Help With
What Support Covers
- Billing questions - what you were charged, when, and why
- Cancellations and refunds - stopping your plan, and eligibility
- Plan changes - switching plan options or adjusting your meal preferences
- Account access - login problems, wrong email on file
- Technical issues - the app not loading or recipes not syncing

What to Include in Your Support Email
What to Include
- The email address on your account
- What happened and when, in one or two sentences
- For billing queries, the date and amount of the charge
- For technical issues, your device and operating system
- A screenshot if something looks wrong on screen


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